We Could Not Complete Your Call for Inbound Calls

Started by lindend, August 15, 2011, 06:05:29 PM

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Using google voice, I'm getting the female "We Could Not Complete Your Call" for all Inbound Calls (both Google Voice via Google Chat) and for the PSTN line.  I can make outbound calls without a problem (both PSTN and via Google Voice).

Things have been working for months without incident, just all of a sudden today, things stopped working and I get this problem.  I have a google chat client on my iPad and that's working so I don't think Google Chat is down.  The Obi Echo test works without incident also.

I don't have DND on the line.  Any ideas what might be causing this?

Also, I've rebooted the phone (soft) and pulled the power.  Behavior remains.


Solved issue.  Based on the symptoms, I turned off call forwarding and the problem went away.  Problem is I never enabled call forwarding.  Quite weird.


Not completely out of the woods.  Now it seems as if calls terminate after five minutes (give or take a few seconds).  This is happening for both inbound and outbound calls.  At the end of the call, on the obi side, I hear about 6-7 beeps and the call is disconnected.  I looked, and I don't see a setting that might control this.   The OutboundCallMaxDuration fields are all unset.

This happens both for PSTN and google voice.

Anyone aware of what might be causing this or a setting that might control this?


Regressed the firmware to the 1-2-1-2289 and the dropped call issue went away.  I'm at 10+ minutes on a test call.  I was having to reset the 2384 firmware every couple of days for the past couple of weeks.  I don't see a lot of people complaining about stability with 2384 so there must be something unique in my environment that is causing heartache to the f/w.

For now, I'm going to stay w/2289 until the next service release.