Being a first-time OBi user myself, I can understand your frustration. I set up my OBi 200 a few days ago, and I do not recall having to enter my wireless router's passcode. Once I made all the wired connections (you must hard-wire your OBi to the router with an Ethernet cable), I just connected for the OBITalk test by dialing "**9222222222" and got a recorded vocal response within seconds; a rather cryptic message that took me far longer to realize that the test was successful. This was done before having to access the OBiTalk set-up web page. Anyway, continue this thread with some details so that others can understand where you are in your set-up and what might need to be done to get you up and running. Again, being a noob myself, I'm not the one to offer any real advice, but I wanted to try and help by relating my set-up experience. Good luck.