Quote from: adfsfasdgsadfhgd on February 14, 2018, 05:46:38 AM
I don't or have not installed the Simonics Google Voice Gateway, I don't even know what that is to be honest. I would think is something to do with the Google Voice setup as the outbound calls are working correctly.
I can see the incoming calls to the GV number on the GV site (inbox) so I know they are reaching GV but they are not making it to the OBi200 device.
for testing purposes I added a phone number to the forward setting in GV. So when the GV number was called it would forward the call to "Goggle Chat" and the link phone number. I then called the GV number and I received the call on the new linked number (which happened to be my home phone) but not the OBi200 device. There is a missing "link" somewhere and I can find it.
Does the OBi200 have a phone number? That I can use to set the forwarding in GV to?
OK, thanks for the information. No, OBi devices don't have telephone numbers. They act as Google Chat (XMPP) clients, and Google Voice is simply forwarding the call to Google Chat.
Taken on face value, you have done everything I would have asked as far as troubleshooting. Two things are left to check: Using the OBiTALK web dashboard, click on your OBi device, then click on the SP1 slot that you configured to use Google Voice (you did use SP1, right?). Confirm that it has a check mark in the box to receive calls on PHONE 1. Second: people actually spend a lot of time troubleshooting what turns out to be a Homer Simpson DOH moment: the telephone is either bad, or its ringer is turned off. Try another telephone and phone cord. Watch the three LEDs on the OBi and call the Google Voice number. The right-side LED (with the telephone icon) should blink while the caller hears ringing tones.
If this doesn't help, then you have nothing to lose by deleting the OBi off of your portal, factory resetting the device, adding it back, and starting over.
For the sake of completeness, my instructions, linked below, cover all the setup steps:
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460