Started by saunaman, March 14, 2018, 02:04:41 PM
Quote from: simonmiz on March 18, 2018, 08:19:52 AMHey Steve, thank you for alerting Google to this issue. Where in Google forum is your posting? Can you give a little more specific link? It's clear the issue is between Obi and GV. For now - as a temp solution - I linked my cell phone to the GV number, so it rings on both, and if Obi does not pick up - the cell phone picks up OK.
Quote from: tpayne03 on March 20, 2018, 07:48:54 AMAnd than, BAM -- service is broken. Not a little broken, but massive breakdown. Maybe Google decided OBi doesn't get a free pass anymore seeing how they got purchased by Polycom?
QuoteI guess you can purchase access to some other providers, but why would you since Google Voice works so well, and is so free?
Quote from: AF1E on March 21, 2018, 08:05:39 AMsame problem here with obi 200.
Quote from: SteveInWA on March 21, 2018, 08:32:21 AMSame problem, same solution as I posted above:
Quote from: SteveInWA on March 21, 2018, 07:09:10 PMI've been working with the GV engineering team this evening. They've got a handle on what caused it, and it should be working now.Please feel free to bang on it and let me know. I don't know if it matters, but it wouldn't hurt to power-cycle your OBis before testing.
Quote from: tpayne03 on March 27, 2018, 08:57:07 AMWe tried call forwarding through Google Voice
Quote from: tpayne03 on March 28, 2018, 08:30:25 AMOur Cloud PBX forwards calls -> Google Voice -> Obi @ End Number with Analog Phone.When Cloud PBX Forwards, Google Voice simply hangs up, as Cloud PBX terminates into Voicemail prompt.
Quote from: SteveInWA on March 28, 2018, 03:06:00 PMQuote from: tpayne03 on March 28, 2018, 08:30:25 AMOur Cloud PBX forwards calls -> Google Voice -> Obi @ End Number with Analog Phone.When Cloud PBX Forwards, Google Voice simply hangs up, as Cloud PBX terminates into Voicemail prompt.That configuration (PBX forwarding TO a Google Voice number) is not supported. It's not expected to work.