"Service Offline Alert -- OBi Device (xxxxxxx) is Not Registered"

Started by glnz6, March 21, 2018, 01:08:36 PM

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glnz6

  
Just got back from trip and see this in my gmail for my new Obihai 202 twice - on Mar 15 and Mar 17:

Quoteadmin@obitalk.com   Mar 17 (4 days ago)   to me
Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered
Your voice service is not registering. This could be due to a temporary service disruption or an incorrect login credential.
In most cases, reconfiguring the voice service with the proper login credential will resolve the issue.
Check out the OBiTALK Self-Help Guide for assistance troubleshooting your OBi device.

admin@obitalk.com  Mar 17 (4 days ago)  to me
Service Online Alert -- OBi Device (xxxxxxxxx) is Registered
Your voice service has reconnected. You will be able to make and receive calls now.
No action is required.

The above "reconnection" was 15 minutes after the "Alert".

What do you think?
 

Jedi_Master-Obi-Wan

I'm getting this same problem.  It's every so and so.  See the attached screen shot for error history.  Anyone find a fix for this?  Very frustrating and dangerous due to 911 unavailability:

"Service Offline Alert – Obi Device is Not Registered
Your voice service is not registering. This could be due to a temporary
service disruption or an incorrect login credential.

In most cases, reconfiguring the voice service with the proper login credential
will resolve the issue."