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Not able to answer some calls (no pattern)

Started by MWJeff, March 28, 2018, 11:19:09 AM

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MWJeff

I have a weird problem where some of calls received are not able to be answered. I cannot seem to detect a pattern. I have a few Obi1062 with GV numbers coming in to the SP1-SP3. Normally a call comes in on a line and you can simply answer with no problem. Some occasions the call comes in and you go to pick it up and it doesnt not seem to pick up the call and you cannot hear anything on the receiver. Whenever I test it it works fine, but I have had this happen several times in a short time period. Does anyone know why something like this could happen?