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New and so confused, Help! OBi200

Started by elschorcho, May 04, 2018, 05:07:42 PM

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elschorcho

So I got the OBi200, hooked it up, set up everything that I thought needed to be set up and once that was completed, I was able to call out without issue.  Worked great.

Then I tried calling the OBi connected phone and it would ring, but when I tried to answer, it was just dead air.  Meanwhile the phone I used to call the OBi continues to ring and eventually goes to Google Voice voicemail.

I've searched the problem and I find many others having this issue, but no actual solutions.

HELP!

psuPete

With my limited experience, this sounds like a possible Google Voice (project fi) configuration issue.

Also while you're debugging, do you have current firmware?  Typically out of the box, you need to do an update.

Green bullet for STATUS?

GOOGLE Voice in CONNECTED modew?

In your Google Voice (project fi) account, do you have any call treatments that would (re)route the caller?