Steve,
The problems with my ISP where from 10 years ago when I started using a Vonage adapter...intermittently I'd have RTP one way audio problems and I had them add a rule to my cable modem and nothing changed for years when my Obi202 stopped working last week. Over the years whenever I had RTP flow problems I'd check these settings again as that's what solved my problems in the past. I'm convinced from reading all these posts there is a disconnect/mis-configuration in my Google Voice account when I link my Obi202 to my GV account using the steps you and ObiTalk provides.
You didn't answer this question from yesterday: "When I followed your steps I used two separate computers logged into two separate Google Accounts to remove the Google Voice App and the ObiTalk Quick Setup App from each account. Both re-appeared after reconfiguring the Obi202 from scratch. It appears when you reconnect the OBI to Google this popup prompt (picture attached) re-enables those apps. RU saying those apps should be removed again after following your steps?" I went ahead and deleted those apps again and over night got this message from ObiTalk:
"Service Offline Alert -- OBi Device (500326900) is Not Registered
Your voice service is not registering. This could be due to a temporary service disruption or an incorrect login credential.
In most cases, reconfiguring the voice service with the proper login credential will resolve the issue.
This morning looking at my ObiTalk Dashboard both SP1/SP2 show Status: "Connecting to 64.9.242.172;Token Error" and any attempt to make a call yields the # is not receiving a response from the service provider. I go into SP1/2 and relink them to each Google Account and the Status changes to "Registration Not Required" and test calls work in both directions on both lines now...how long that lasts is TBD. But now I have in My 3rd Party Apps, the Apps you say should be deleted (see attached picture). The GV and ObitTalk setup app appears in my account and only the GV app appears in my wife's account.
This is not an ISP problem IMO since so many others are having problems. Can you point me in a direction to resolve these questions:
1) My GV Settings screen does not look like this the picture in the Don't Panic post here
http://www.obitalk.com/forum/index.php?topic=13824.0 Which leads me to believe my GV account has not been upgraded....how do I fix this?
2) You say to delete any 3rd Party Apps that utilize Google Chat, yet to register the ObiTalk to my GV account the 3rd Party App GV has to been installed which uses Google Chat....how do I fix this?
3) You say your not familiar with the ObiTalk Setup App yet I keep getting that installed when I link my account, whom should I contact to determine the need/purpose of that app?
4) I understand GV is free and you get what you pay for. In this case we have a lot of finger pointing at my ISP, Google Voice, or ObiTalk and in some cases the end user who may not know what they are doing. I'm pretty fluent in IT but struggle to understand who ultimately owns this problem and how do we get a status update? It sounds like it's a Polycomm/Obi/Google joint problem given the new software build released to support SIP. After six days without home phone service a lot of people are scrambling to try to fix their service when maybe all we need to do is wait for the fix to be pushed out....if that's the case I'm ok, just need that info so we are not wasting our time and yours.....
Thanks! I'm sure it's no fun responding to tons of stupid questions from clueless people so I try to be as through as possible when providing details. As a final point of detail in the 20+ minutes it took me type this up while making config changes and testing, my RTP stopped working on my GV account after it worked 10 minutes ago. My Obi Dashboard status now shows Connected for SP1/2