Howdie folks,
New here so please be kind. I got Obi202 working on the same router here in Saudi Arabia. I have a Fiber optic ISP provided router by Alcatel-Lucent (G-240W B). Unable to add my VoIp Obi1032 to the Obitalk. I did the Factory reset by power-on with Home and Back keys pressed for over 10 secs. Strangely enough, I do get a dial-tone even when the internet cable is disconnected from OBI1032. When I try to dial a US number on OBI1032 it remains silent for a few seconds then the line starts flashing. Even tried going over VPN connection to see if possibly the ISP was blocking the IP address for OBI server but NO LUCK.
Wehn I do an "Add Device", while the Internet cable attached to the SW port of OBI1032, I get the code to punch-in. As instructed here:
https://www.obitalk.com/obinet/pg/obhdev/add However there is complete silence and I never get the automated response to confirm if Obi server was able to connect to the OBI1032. The timer countdowns to zero and I am directed to the following message.
Failed to connect to your device. Please check your device's internet connection:
1. Check to be sure the OBi device's power LED solid green. If the power light (LED) is blinking green, that means the OBi can't get an IP address from your router. Verify the Ethernet cable is securely connected to the OBi and the router. If available check if there is a link light (LED) on the router port where the Ethernet cable connects. If the LED behavior appears to be faulty, try another Ethernet cable.
2. Can you call **9-222-222-222 ? If not, make sure your router's firewall is not blocking traffic from the OBi. Click Here for more.
3. If you are using a Westell / Actiontec router, you MUST disable the firewall. Click Here for more.
Click Try Again or click Cancel to return to the device list.I am also not able to call **9-222-222-222 either. I just get that typical telephone signal when you call a number that is out of service.
How do I configure OBI1032 over this router? Is the fiber-optic router the problem but why does the OBI202 work OK on the same router. How do I know if the ISP is blocking me?
Please help..I am out of ideas.
Thank You