Hi,
I have a problem where I can't hear the other side when calling non-VOIP lines - both cell phones and landlines. However, all is good when anyone, including non-VOIP lines calls me. Also, there is no problem when I call other Google Voice or VOIP lines, like MagicJack, for instance.
So, to recap:
- making calls to non-VOIP lines (landlines, cell phones) - ISSUE - they can hear me, I can't hear them
- making calls to VOIP lines - ALL IS GOOD
- receiving calls from ANY LINE - ALL IS GOOD
Using the OBI200 adapter.
I know about the SIP-ALG setting. I have to find my router password (I know, I am pretty bad with writing these things down, but, hey, it's the safest thing out there, even I can't find it lol) before I can check the setting but I didn't have this problem before and I haven't changed routers or providers, so I can't imagine this being a problem and I wanted to see if anyone has any suggestions.
I don't believe I had that problem before, but then, I started using this adapter and phone a few weeks ago.
Does anyone know if Google Voice or Polycom changed anything, if there is a problem with a gateway on of their ends or any other known issue that's not on my side?
I would appreciate any suggestions.
Thanks!