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Conferencing issue

Started by wpsb, September 17, 2018, 08:23:36 AM

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wpsb

I've recently had the same issue happen a few times...

I'm using an OBI1062. I'll have two calls and then connect them using the conference feature. Both callers can hear me (and each other) but we can't hear one of the callers.

This has happened to me 3 times in the past week. Other times , no problem. Can't seem to find the cause or solution.

Any suggestions would be appreciated.

drgeoff

Quote from: wpsb on September 17, 2018, 08:23:36 AM
I've recently had the same issue happen a few times...

I'm using an OBI1062. I'll have two calls and then connect them using the conference feature. Both callers can hear me (and each other) but we can't hear one of the callers.

This has happened to me 3 times in the past week. Other times , no problem. Can't seem to find the cause or solution.

Any suggestions would be appreciated.
Same as what?

Calls to external numbers or internal or one of each?

Both initiated by you?

What Service Provider(s)?

What firmware version on your OBi1062?

wpsb

Thank you for getting back to me!

Same as what?
     Same issue where I will bridge two lines and one of them can hear but we can't hear them.

Calls to external numbers or internal or one of each?

   Using Google Voice - external calls

Both initiated by you?

   One of the two calls is definitely initiated by me.  Sometimes SP2 will be inbound, other times I'll initiate the call.
What Service Provider(s)?

What firmware version on your OBi1062?

5.1.11 (Build: 4858EX.1311)