Frequently when I check the status of the Obi110 I would see "Backing off (xxxs) authentication error". Since it seemed to be working and to my knowledge had never been unable to make or receive a call, I didn't think it was a problem that needed pursuing. However, this morning I found out different: I needed to make a call and for 15 minutes was prevented, with "no service available". I was eventually able to make the call, but WTF?
I have read another thread or two that seem to discuss the same or similar issue. I have checked and verified the accuracy of the following:
Service Providers|ITSP Profile A|General|SignalingProtocol
Voice Services|SP1 Service|AuthUserName
Voice Services|SP1 Service|AuthPassword
Voice Services|SP1 Service|X_SkipCallScreening
I don't know that this has bee happening "every two days" as others have claimed, and I have never seen the status "service not configured". What I have been seeing is frequent if not constant "backing off" conditions whenever I happen to check the device, either directly or through ObiTalk. Clearly I need to identify and fix the cause.