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obi202. SP3 line works. SP1 line has constant busy.

Started by frankpc, December 27, 2018, 04:54:13 PM

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frankpc

My SP3 line works fine.  My SP1 line has a busy signal.  No dial out or call in.  I can dial the SP1 number from another line and it sounds as though it is ringing from the other line, then goes to VM.  But no ringing on actual SP1 phone instrument.

I've power cycled the OBi202, my router, and my modem.  All other Internet devices work.

I only have one phone connected to SP1.  The phone works fine on SP3.  

SP1 and SP3 show to be "Connected".  Software version: 3.2.2 (Build: 5932EX).  Under "Port Status", SP1 shows to be onhook until taken offhook, then it shows to be offhook.

Any advice regarding another test I can make?  Both lines worked fine yesterday.

Thanks

Edit:  I did a factory reset.  That fixed it.