This is still happening to me.
Rebooting my 200 using ***9 fixes it temporarily.
Sometimes I can use the phone for days without issues. Other days it works for a few hours and then this issue comes back. This week I am having issues everyday for several hours.
If I do nothing on my end the issue comes and goes. If I can't make a call now... waiting and calling later in the day often works... without making any changes as my end.
My xfinity internet connection is trouble free and working consistently without drops. I've also used different DNS settings with no change in performance / reliability... including 8.8.8.8, 8.8.4.4, 1.1.1.1 etc. Tested in the DMZ with no change.
obi 200 3.2.2 (Build: 5921EX) w/ google voice
If anyone finds a fix that works, please share.
I'm guessing a firmware bug, device flaw or did someone at Polycom forget to feed the hamster that routes calls?
I am also having the issue that when I make a call and the person receiving the call picks up.. all I hear is white noise and they can't hear me. This happens when making calls to multiple phone systems xfinity, verizon and others... not just one. If I make no changes at my end and call the number over and over, eventually it connects without the white noise upon the answer.. If I get tired of dialing with the obi and switch to using my cell the call from through verizon works fine. So the issue is with the obi200/google voice/Polycom and not the person being called.
Codec issue? firmware issue? Routing issues?
With the above two issues... I am lucky if I can make an outgoing call 50% of the time. Incoming calls are not an issue.
Thanks in advance for any fixes.
CPC