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One specfic number goes directly to voicemail

Started by Tern2, September 06, 2019, 12:11:12 PM

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Taoman

Quote from: drgeoff on September 09, 2019, 03:55:53 PM
Your OBi cannot cause anything different to happen to calls from that one number unless it "sees" that a call is from that number.  It can only "see" the number if the call attempt reaches it.  You do not appear to have followed my advice to look at the Call History stored on your OBi.

While the OBi must "see" the number to act on it that doesn't mean anything will show up in the Call History.

For instance, let's say the OP was trying to block a certain area code via the X_InboundCallRoute with something like {(+1555xxxxxxx):},{ph}. It will see and block any incoming call with a 555 area code but nothing will ever show up in the Call History.

Tern2

Thank all for your help and suggestions.

I am happy to report back that after doing a factory reset of the Obi202 it cured the issue.
I do not think we will ever know where the problem was hiding.

I really appreciated the help in the forum.