Hello,
[[ sorry for cross-posting]]
I have been user of Obi110 for about 4 months. The device worked fine until about 3 weeks ago.
After a power disruption, my phone would no longer work. Whenever I tried to place a call, I get the message:
"There is no service available"
My Obi Dashboard looks like the picture attached. Obviously, it shows that the device is offline.
Here is what I can establish so far:
-- I am able to ping Obi's ip address and get replies.
-- I can go to the web configuration using Obi's ip address.
-- I followed all recommended remedies here, including dialing **9 333 333 333. I receive the same message.
-- On ObiTalk portal, I tried re-adding the device, and was unsuccessful. It reports that the device cannot communicate with the network. But the ip address works, and does respond to pings.
-- I tried resetting the service to defaults, and reconfiguring it, and that didn't help either.
So, I am utterly stumped: what do I need to do again?
thanks for any help you can offer.
Rgds, OY