Started by mtstoll3, March 22, 2020, 10:45:30 AM
Quote from: Time_Lord on March 30, 2020, 10:44:07 AMI was on a call and got a blast of static followed by the connection going dead. An attempt to reconnect resulted in the error "...has not received a response from the service provider" after 3 or 4 attempts I simply restarted the Obi200 and everything worked again as expected.Looks like Google had a hiccup of some sort and simply reconnecting solved the problem.-TL
Quote from: TurnKey on March 31, 2020, 02:08:52 PMwith the increased work from home volumes, I've recently be subjected to both incoming and outgoing calls being dropped at any interval but usually within 15 minutes of a call .... I also get the static blast which is embarrassing on calls and doesn't speak well for Obitalk or Google .... I've reset the Obitalk and even reset the router but it doesn't reset and the line is useless ..... really disappointing to see other providers not having these issues.
Quote from: SteveInWA on March 31, 2020, 04:21:42 PMWell, Google Voice is not intended for business use. Sign up with a SIP VoIP ITSP like Callcentric or voip.ms instead.
Quote from: SteveInWA on April 01, 2020, 08:14:24 AMWe (the Product Experts and Google staff on the Google Voice help forum) are getting sporadic reports of failures on OBiTALK devices. A recent inbound call failure was fixed. I have never seen a solution to reports of calls being disconnected after some time period.
Quote from: SteveInWA on April 08, 2020, 04:45:15 PMAs of today, April 8th, Google Voice engineering found and corrected a network problem that is believed to have been causing the 15 minute disconnects.
Quote from: SteveInWA on April 08, 2020, 04:45:15 PMUPDATE:As of today, April 8th, Google Voice engineering found and corrected a network problem that is believed to have been causing the 15 minute disconnects.If you still experience this (as of right now or in the future), please post over on the Google Voice help forum, so we can work with you and Google Voice engineering to further analyze the issue.https://support.google.com/voice/thread/new?hl=en
Quote from: pikach on April 21, 2020, 09:15:55 AMIm still having issues.For the second time this week the calls get disconnected mid call. Then I see that the account has been disabled by google for suspicious (spam) activity. This google account is not used for anything other then OBI phone lines.On Sunday they reactivated my account and now it happened again with the new account that they opened.Anyone experience the same?Any suggestion which provider will get me good service with the OBI for 2 cheap phone lines?
Quote from: SteveInWA on April 21, 2020, 05:50:18 PMWell, you diagnosed your own problem -- your calling patterns are violating Google's Acceptable Use Policy, so they are suspending your service. So, don't use Google Voice for whatever you're doing.You can easily sign up for phone service with a SIP Internet Telephone Service Provider, like Callcentric or voip.ms and then configure that service on your device via the OBiTALK portal.