I've set up 20+ Obi devices, from obi200 through Obi1062.
In the last week, the Obitalk system to add a device does not work.
1st device -- Obi200 -- was a branded Obi that was a working device disconnected from an account, reset, and then tried to add to another account.
The **5 xxxx method does not work. Times out, as though the receiving server never gets or processes the **5 sequence.
2nd device -- Obi 200 -- is brand new, branded Polycom, out of the box today, Dec 8, 2020, from Obi Technologies via Amazon. Same exact problem.
I never had these problems before Polycom took over.
Polycom needs to get their act together, rather than destroy what was a great service.