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Started by stripey, January 31, 2021, 04:49:58 PM
QuoteI had my Obi200 operational for many years. A few months ago all my 4 Obi-200 phones stopped working all at the same time late one nite. I manually power cycled them all and all came back to life except one. That one had strange LEDs, would not respond to phone commands nor respond from the local Ethernet in any way. So, I did the push button reset and no improvement. I repeated this several times and finally it came alive. At this point I logged into Obitalk and it would not reconfigure with google voice even though **9 222 222 222 worked. So, I reloaded the latest firmware. the device responds to the phone commands and the web page works from my local Ethernet. I tried again to reconfigure google voice to no avail.Weeks have passed and tonite I began again. I could do the **9 222 222 222 and get the echo test. I logged in to the Obitalk and for that unit the google voice indicated it was not connected. I tried to reconfigure google voice but it reports a RED error message...I repeated this many times with the same failed result.Next, I decided to delete my Obitalk device for this unit and then select "Add Device". Then I entered the **5 3905and it reported the number was sent to the server. Then I waited for the time out to expire and the next web page that said it "Failed to connect to your device". I repeated it many times with the same failed result.I am at witts end and have retried this with several weeks between attempts. Nothing is working to get it added back. The other 3 Obi200 work just fine as they have for a long time.Any help would be greatly appreciated.oldunixguy
Quote from: oldunixguy on May 04, 2021, 01:02:56 PMSo, the Polycom branded latest FW prevents the adding of the new device in Obitalk and also connecting a new google voice account.
Quote from: Taoman on May 07, 2021, 04:53:59 PMQuote from: oldunixguy on May 04, 2021, 01:02:56 PMSo, the Polycom branded latest FW prevents the adding of the new device in Obitalk and also connecting a new google voice account.Highly unlikely. I've added more than one OBi2xx device using the latest 5921EX firmware.Correlation does not imply causation.