Help Needed With OBi & Callcentric Use of SIPBroker **275

[LTN1]

I know this is off-topic to OBi issues but does anyone know if the use of SIPBroker's **275 for toll-free terminations at 800 numbers has been discontinued?

I recently found that my Callcentric's use of for example, **275*1800[any valid number] gets a response that the "SIP code you have dialed is not correct."

[Taoman]

Hasn't been working for awhile now. I switched to tollfree.alcazarnetworks.com.

This was Callcentric's response to my query:

The SIP Broker functionality is provided by SIP Broker. Their Toll Free calling appears to no longer be operational. Please contact SIP Broker for more information regarding this issue.

[LTN1]

Thanks for your response, Taoman. Nice to confirm that it is not just a glitch.

Besides GV, Localphone offers toll-free terminations--and I have both. I was just wondering if there was an alternative code like SIPBroker (**275) to use when dialing via Callcentric. I'm uncertain if the alcazarnetworks.com's toll-free termination requires signup. Does it have a code similar to SIPBroker where I can use Callcentric to dial out for toll-free numbers?

[Taoman]

I'm uncertain if the alcazarnetworks.com's toll-free termination requires signup. Does it have a code similar to SIPBroker where I can use Callcentric to dial out for toll-free numbers?

No code or signup required. Just replace **275* with tollfree.alcazarnetworks.com.
I assume you're using it to query Nomorobo before connecting to your extension?

1Nomorobo#@tollfree.alcazarnetworks.com

Works well. I use call hunting with just a 5 second ring time.

[LTN1]

I'm uncertain if the alcazarnetworks.com's toll-free termination requires signup. Does it have a code similar to SIPBroker where I can use Callcentric to dial out for toll-free numbers?

No code or signup required. Just replace **275* with tollfree.alcazarnetworks.com.
I assume you're using it to query Nomorobo before connecting to your extension?

1Nomorobo#@tollfree.alcazarnetworks.com

I appreciate the specific instructions. Unfortunately, I'm not using it for Nomorobo. It is actually for an older PBX system that requires numbers or a SIP code like **275 to dial out. The UI doesn't allow for alpha-letters as a dial-out string. It is not critical as I have other providers for outbound toll-free terminations--just wanted to have something numerical to replace the SIPBroker code.

[azrobert]

Can you define an outbound trunk on the PBX without registration?

Credentials:
Proxy: tollfree.alcazarnetworks.com
UserID: 10 digit number used for the outbound CallerID
Password: anything

[LTN1]

Can you define an outbound trunk on the PBX without registration?

Credentials:
Proxy: tollfree.alcazarnetworks.com
UserID: 10 digit number used for the outbound CallerID
Password: anything

Thanks, azrobert, for the suggestion. I have a FortiVoice PBX system. I think the section for those UI configurations require an actual account registration with actual password. I'll upload some samples of my UI software. I don't think I can do those with my UI as the software requires an actual account to work. If I set up an actual alcazarnetworks.com account, I'm sure it would work. For example, with Callcentric, I have a registered account. Then I attach the SIPBroker **275 prefix when dialing toll-free numbers through Callcentric. I'll post some sample pictures of my UI.

[azrobert]

See if the PBX will accept a blank Registrar Server. Maybe that will stop it from trying to register.

[LTN1]

See if the PBX will accept a blank Registrar Server. Maybe that will stop it from trying to register.

Thanks, azrobert. Just tried that and the PBX's UI won't work properly with a blank registrar server. Attempted outbound calls just gets a busy signal.

These are not important issues for me...was just curious to know of possible workarounds to not being able to use **275 with my particular software.

[azrobert]

If you only call a few 800 numbers, you can setup Phone Book speed dials in Callcentric

Speed Dial: *7501
Name: Cox
Number: 18002343993@tollfree.alcazarnetworks.com

[LTN1]

If you only call a few 800 numbers, you can setup Phone Book speed dials in Callcentric

Speed Dial: *7501
Name: Cox
Number: 18002343993@tollfree.alcazarnetworks.com

Appreciate the guidance, azrobert. I use both Localphone and GV most of the time--so toll-free calling isn't a problem. But if you ever find out if SIPBroker reactivates its toll-free termination with a new code, please let us know on the forum.

[Taoman]

I was just wondering if there was an alternative code like SIPBroker (**275) to use when dialing via Callcentric.

Yes, I just tried using alcazarnetworks.com on Callcentric and it worked. Got this code from RonR.

From Callcentric, that would be:  **275*10085 + toll free number

[LTN1]

I was just wondering if there was an alternative code like SIPBroker (**275) to use when dialing via Callcentric.

Yes, I just tried using alcazarnetworks.com on Callcentric and it worked. Got this code from RonR.

From Callcentric, that would be:  **275*10085 + toll free number

Thanks, Taoman. I just looked at your response just now. Very helpful!

[LTN1]

"I was just wondering if there was an alternative code like SIPBroker (**275) to use when dialing via Callcentric. I'm uncertain if the alcazarnetworks.com's toll-free termination requires signup."


It does not require signup. The code is this **275*10085  --not just **275.

You would dial **275*10085 then your toll-free number. If your toll free number was 18005551212 then you dial **275*1008518005551212

[Taoman]

It does not require signup. The code is this **275*10085  --not just **275.

You would dial **275*10085 then your toll-free number. If your toll free number was 18005551212 then you dial **275*1008518005551212

You are replying to a spammer. Please notice the following:

1> Spammer copied part of your previous post word for word. Simple copy and paste.
2> It's the spammer's first post
3> Username is typical spammer's pattern: name followed by a few numbers.

Expect the spammer to come back at a later time to edit his post and slip in a spam url.

Edit: Hmm. Looks like the spam post mysteriously disappeared.

[LTN1]

It does not require signup. The code is this **275*10085  --not just **275.

You would dial **275*10085 then your toll-free number. If your toll free number was 18005551212 then you dial **275*1008518005551212

You are replying to a spammer. Please notice the following:

1> Spammer copied part of your previous post word for word. Simple copy and paste.
2> It's the spammer's first post
3> Username is typical spammer's pattern: name followed by a few numbers.

Expect the spammer to come back at a later time to edit his post and slip in a spam url.

Edit: Hmm. Looks like the spam post mysteriously disappeared.

You are right. I need to be more careful in my reading of questions. Thanks, Taoman.