I am having a similar issue with two of my OBI1062's:
I have GV and Callcentric set up on the phones. One phone is connected via ethernet; the other via WiFi
Everything seems to be connected up to one another. I can place calls and receive calls as one might expect. **9 222 222 222 rings and seems to connect. Callers can hear me, but I cannot hear them. The problem exists on both incoming and outgoing calls, and on GV, Callcentric, and ObiTalk lines. When I pick up the handset, I can hear myself if I blow into the mic, but I do not hear my own speech (I assume due to echo cancellation logic?)
I have a third OBI1062, configured similarly, at my father's apartment, on a completely different network. As near as I can tell (it's 1200 miles away, inaccessible due to the lockdown at his independent living facility), it is functioning as expected.
I have an OBI200 on the same network as the two problem 1062's. It functions as expected.
The relevant bits of the network here are a recent Motorola cable modem, a Ubiquiti Dream Machine, and a Ubiquiti 8-port POE switch. This network configuration is newer than the phones, but I don't have a clear link in my memory with whether the network upgrade or various firmware updates (Ubiquiti gear or the 1062's) are correlated.
Given the evidence, I think the most likely culprits are:
- network configuration/Ubiquiti vs phone issue; or
- configuration of the 1062's; or
- hardware issue with the 1062's
...but I'm at a loss of where to go from there.
Maybe some kind soul could offer a clue or some words of wisdom?