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Have latest firmware but can't send or receive calls/token error/ obi202

Started by SMD42, September 05, 2021, 09:00:25 AM

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Hi everyone.  We are not able to send or receive calls on our obi 202. I checked and it does seem that I have the latest firmware.  I also checked my google voice and there does not seem to be able problems with that.  I can call my google voice and it answers on my computer but not the obi phones.  If I try to make a call, I get "the number has not received a response from the service provider." When I log onto my account, the status is "Connecting to;Token Error."  If I try to reboot, my status will then go to "registration not required."  The echo test goes fine.  Does any one have any idea how to troubleshoot this?  Thanks very much.