Greetings,
For several years I've been using an Obi202 at my principal house. I recently purchased a Obi200 for use at our beach house after dumping Verizon FIOS.
My Verizon cell phone is area code 401 (RI), my wife's Verizon cell area code 774 (MA) and our principal home's GV phone on the Obi202 is area code 774. We also have a second fax line, area code 774, through GV on the Obi202 at our main house.
We created a new Gmail login and GV number, verified it using the FIOS phone #. We selected a 774 area code for the new beach house GV phone number. Then configured the Obi200 and this seemed to work fine.
I can call my cell phone (401-xxx-yyyy) w/o a problem.
I can call our existing house phone (774-xxx-yyyy) w/o a problem.
I can call our fax phone number (774-xxx-yyyy) w/o a problem.
I cannot call my wife's cell (774-xxx-yyyy). I get an error telling me the call was "rejected by the service provider, reason is 603." I've tried 1-774-xxx-yyyy, 774-xxx-yyyy, and just xxx-yyyy all with the same error.
My wife can call the new GV phone # successfully from her cell.
From our existing main house and fax numbers, both can call my wife's cell # successfully, so it seems GV can call her cell # correctly, just not from the Obi200 for whatever reason.
I'm baffled and out of ideas. Googling around for a solution yields no real information. I see on this forum someone had a similar issue w/ calls from a college, but there was no real solution I could ascertain.
I guess the only other thing I could try would be to change the Google Voice telephone for the beach house, but I have to reason to think that will make a difference.
I've tried resetting the Obi, deleting the configuration from my ObiTalk account, and re-add everything back in... same issue. Yes, I'm running the latest firmware (3.2.2 (Build: 8680EX))
Any other thoughts, solutions would be appreciated.