CALLER ID OUTSIDE USA

Started by anzz, November 24, 2011, 09:31:25 AM

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anzz

 
Please advise

I am using Obi110 in India

While using initially no caller ID information would be passed from the LINE IN connection to obi110 or the phone attached to the phone port.

I changed this setting : Physical Interfaces > Lineport > CallerID DetectMethod to DTMF (initially it was set to FSK

After this change the caller ID information is passed on to the phone attached to the phone port. Also when the call ringing Status > Phone and Line status >LastCallerInfo shows the caller ID correctly, but if you look into CallStatus> Call History  > Peer Number : this is blank. Also if the number is set as a trusted number the AutoAttendant does not answer the call.

Hence I am not able to use the AutoAttendant for incoming calls on the Line In port (FXO)

Please advise what I need to do to get caller ID info translated properly.

Thanks

Stewart

For the LINE Port, try changing RingDelay from 4000 to 6000.

If that doesn't help, check whether a caller number now appears in history as Peer Number -- possibly, the format is slightly different from what you set as a trusted number.


anzz

Thank you Stewart , that did it...
Problem Solved

I am very appreciative

anzz

increasing the ring delay was the answer , thanks again