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Call Waiting on PSTN and SP1 - how to configure flash hook

Started by brianfranklin, November 28, 2011, 11:35:21 AM

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brianfranklin

I have caller ID on my PSTN provider by the local phone company.  I also have a SIP provider for SP1.
Can I have call waiting for:
1.  Two incoming calls on SP1 or
2.   one call on PSTN and one call on SP1?
And if so, how should I configure hook flash handling?

Kind regards,
Brian Franklin

RonR

The default settings in the OBi should handle most situations.

If you're on an incoming call and you get another incoming call, a normal hook flash should switch calls.  The exception would be if you're on a PSTN call and get a call waiting indication from your PSTN provider.  In this case, your would need to use a double hook flash:

A double hook flash event is two successive hook flash events that are less than 700ms apart (by default). If this event is enabled, the device will generate a hook flash signal on the PSTN line if the phone is currently on a call on the line. This option is useful only if HookFlashHandling is set to "Handle Hook Flash Locally".