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Anveo IVR Call Flow - Can I transfer calls to more than 4 devices somehow?

Started by SpectraNurse, October 08, 2022, 05:54:56 PM

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SpectraNurse

I need to transfer a call to ring on 2 mobile phones and 3 sip devices, the transfer only allows for 4. Is there a different way to do this?

Therrom

Quote from: SpectraNurse on October 08, 2022, 05:54:56 PMI need to transfer a call to ring on 2 mobile phones and 3 sip devices, the transfer only allows for 4. Is there a different way to do this?
Did you find the way?

MildredShapiro

Hy there i can see your post and i must say

Call Groups or Hunt Groups:
Some phone systems allow you to set up call groups or hunt groups. In this setup, you can create a group of multiple devices (mobile phones, SIP devices) that will all ring simultaneously when a call comes in. If your system supports this feature, it can help you distribute calls to more than 4 devices. My ADP Workforce

VoIP Service Providers:
Depending on the VoIP service provider you're using, there might be advanced call routing or forwarding features available. Check with your provider to see if they offer solutions that allow for calls to be forwarded to multiple devices.

Thanks and regards
MildredShapiro