News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Spoke too soon (OBI god post)

Started by ladyh, December 29, 2023, 04:29:35 AM

Previous topic - Next topic

ladyh

Had it working great...then this morning no internet connections.  Rebooted modem and PC ... restored PC to working obi configuraation...internet back no obi.  Back to the same thing. Restored obi backup to where I had it working, nothing.  Offline no connect.  no **9 222 222 222 echo test not working

PatrickDickey52761

Quote from: ladyh on December 29, 2023, 04:29:35 AMHad it working great...then this morning no internet connections.  Rebooted modem and PC ... restored PC to working obi configuraation...internet back no obi.  Back to the same thing. Restored obi backup to where I had it working, nothing.  Offline no connect.  no **9 222 222 222 echo test not working

When you check it, what IP address are you getting? If it's a 169.254.x.x one, it means that it's not getting one from your router in time.

ladyh

192.168.2.110   weird as all IP's are 192.168.0.??  It changes arbitrarily for some reason. That ip with the 2 is never seen on my IP scanner only 0.??  not 2.??

Quote from: PatrickDickey52761 on December 29, 2023, 02:45:03 PM
Quote from: ladyh on December 29, 2023, 04:29:35 AMHad it working great...then this morning no internet connections.  Rebooted modem and PC ... restored PC to working obi configuraation...internet back no obi.  Back to the same thing. Restored obi backup to where I had it working, nothing.  Offline no connect.  no **9 222 222 222 echo test not working

When you check it, what IP address are you getting? If it's a 169.254.x.x one, it means that it's not getting one from your router in time.

PatrickDickey52761

Quote from: ladyh on December 30, 2023, 05:20:18 AM192.168.2.110  weird as all IP's are 192.168.0.??  It changes arbitrarily for some reason. That ip with the 2 is never seen on my IP scanner only 0.??  not 2.??

<snipped to conserve space>

First a quick explanation for why it changes. You have a pool of IP Addresses (think phone numbers for your computer) to work from. Each device rents an address for some time and then asks to rent for more time. For the most part, they get the same address every time, but occasionally they are given a different one. Only the last number should change though. Unless the device connects to a different network, then the other three sets could change too.


OK, is your network set up something like this:  Modem from the ISP ---> router ---> phone (and rest of the network)? Or modem --> phone (and rest of the network)? Or, Modem --> router (and rest of network) --> router (or switch) --> phone?

In the IP Address information, it should say something like this:
IP Address 192.168.2.110
Subnet Mask 255.255.255.0
Default Gateway x.x.x.x

On your computer, right-click on the Start button (assuming Windows 8/10/11) and choose either "Terminal" or "Power Shell" (you don't need the Admin version but it won't hurt anything). Type in ipconfig at the prompt. What is the IP Address that it shows there? You'll see a bunch of stuff, so you only want the one(s) with the 192.168.x.x information. It will look something like this:
Ethernet adapter Ethernet:

  Connection-specific DNS Suffix  . : local.lan
  Link-local IPv6 Address . . . . . : fe80::aef4:df55:f774:1feb%8
  IPv4 Address. . . . . . . . . . . : 192.168.2.109
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Default Gateway . . . . . . . . . : 192.168.2.1
Wireless LAN adapter Wi-Fi:

  Connection-specific DNS Suffix  . : local.mesh
  Link-local IPv6 Address . . . . . : fe80::6415:278f:a8a2:9943%5
  IPv4 Address. . . . . . . . . . . : 10.111.8.227
  Subnet Mask . . . . . . . . . . . : 255.255.255.224
  Default Gateway . . . . . . . . . : 10.111.8.225


On your computer, if you type in HTTP://192.168.2.110 does it take you to the phone configuration or give you an error?  (I'm assuming that you've set your phone up for web access, so you might have to do that first)

The quick and dirty answer is this: If your computer is on a 192.168.0.x or 192.168.1.x network then you have a second router connected between the phone and the rest of your network. You either need to connect the phone to the same router as the rest of the network or do some port forwarding on both routers to get the data to the phone.

Have a great weekend and happy new year.
Patrick.