Assuming the below is the diagram of what your setup:
[OBi 1] --- OOMA1 --- [PSTN Network] --- OOMA2 --- [OBi 2]
where [OBi 1] is in your "Connection #1"
and [OBi 2] is in your "Connection #2]
When you said that you "call from my phone"
Does that mean, you call from a handset connected to [OBi 1] ?
and dial out to your OOMA1 ? (from handset, pressing # or **
If yes, can you try to connect your handset directly to the OOMA1 and make call
to OOMA2 ?
Can you press "1" when [OBi 2]'s AA answer ?
We will also be sending you email from
support@obihai.com.
-Obihai Support Team