Why is my Obi110 unit constantly recycling???

[otherwhirl]

So i took Ron's advise and recommending steps to fixing the issue of my Obi110 unit from recycling (see below)

Well... it's not only not working.it's now recycling even more frequently.

Why is my unit constantly recycling in the first place?

Help!  

otherwhirl
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Re: OBi110 (new unit) power cycles
« Reply #2 on: Today at 04:27:32 AM »
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Hi,

I notice my Obi 110 (about 4months old) also randomly (I think, not sure if this is server-side related or not)

Should I follow your recommendation as well?

Quote from: RonR on January 19, 2012, 10:40:01 PM
With the Ethernet cable unplugged (so the OBi doesn't repeatedly reboot), try this:

1. Dial *** 0

2. Enter option 27 and press #

3. Press 1 to set a new value

4. Enter a value of 1 and press #

5. Press 1 to confirm/save

6. Hang up

7. Wait for the OBi to reboot

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RonR
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Re: OBi110 (new unit) power cycles
« Reply #3 on: Today at 08:45:32 AM »
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Quote from: otherwhirl on Today at 04:27:32 AM
Should I follow your recommendation as well?

There's no risk as you can reverse it by using a value of 0 in step 4.
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otherwhirl
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Re: OBi110 (new unit) power cycles
Why is my Obi110 constantly recycling itself???  

So I took Ron's advise to another user and followed a serious of recommended steps to fix my issues with the unit?

However, nothing has changed. In fact, if I'm not sure if it hasn't gotten worst!

help!                                          




« Reply #4 on: Today at 10:19:19 AM »
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Quote from: RonR on Today at 08:45:32 AM
Quote from: otherwhirl on Today at 04:27:32 AM
Should I follow your recommendation as well?

There's no risk as you can reverse it by using a value of 0 in step 4.


Gonna try shortly.

Why does this happen in the first place?  I have noticed this quite frequently. Heck even in the past 24hrs it has happened at least 5-10 times (that i've counted...)

[RFord]

I don't get, why did you start a new thread on this same issue, only to copy and paste the old thread?

[otherwhirl]

Hoping to get an answer... (which I have not) and solution

I don't get, why did you start a new thread on this same issue, only to copy and paste the old thread?

[RonR]

it's now recycling even more frequently.

You can undo the change by repeating the steps and using a value of 0 rather than 1 in step 4.

Resetting the OBi to factory defaults will also undo the change.

This change simply configured the Ethernet port for 100 mb/s full duplex operation instead of the default 10 mb/s half-duplex operation.

[otherwhirl]

it's now recycling even more frequently.

You can undo the change by repeating the steps and using a value of 0 rather than 1 in step 4.

Resetting the OBi to factory defaults will also undo the change.

This change simply configured the Ethernet port for 100 mb/s full duplex operation instead of the default 10 mb/s half-duplex operation.

ok Ron,

will do. but how will that stop the recycling altogther? will it?

[RonR]

You indicated that changing the OBi Ethernet port from the default 10 mb/s half-duplex to 100 mb/s full-duplex made your problem worse.  I simply explained how to put it back.

There have been cases where some networks didn't like the OBi running 10 mb/s half-duplex and changing to 100 mb/s full-duplex alleviated their problems.  Apparently this change did not improve things for you.  I don't have any further ideas at this time.

[otherwhirl]

So basically you're saying i'm just stuck with a problem to deal with on my own?

You indicated that changing the OBi Ethernet port from the default 10 mb/s half-duplex to 100 mb/s full-duplex made your problem worse.  I simply explained how to put it back.

There have been cases where some networks didn't like the OBi running 10 mb/s half-duplex and changing to 100 mb/s full-duplex alleviated their problems.  Apparently this change did not improve things for you.  I don't have any further ideas at this time.

[Stewart]

Is anything logged in syslog, just prior to the reboot?  Or, is any information logged about the reboot cause?

[otherwhirl]

Is anything logged in syslog, just prior to the reboot?  Or, is any information logged about the reboot cause?

Hey Stewart thanks for responding.

Please forgive me , as I am not to keen on much of the VOIP terminology.

Where would I access the "syslog" data? " is any information logged about the reboot cause?" Again, I am uncertain about where exactly I would access this information you are referring to.

Please advise.

Thanks!

[Stewart]

In the OBi, set System Management -> Device Admin -> Syslog -> Server to the local IP address of your PC.  On the PC, run a syslog server or Wireshark to capture the data.  If you don't have one or don't know what that means, Google it.  There are several free syslog daemons for Windows.

[ProfTech]

See the Post "KERNEL ERROR-SYSTEM REBOOTED". This rebooting seems to be related to Obitalk provisioning. If you disable it in the Obi temporarily it should stop the rebooting. We'll have to wait and see if Obihai posts anything regarding this.

[obi-support2]

This problem was caused by an error on our server when generating device profiles.
It is now fixed (it may take some time for the fix to propagate to all affected units).
If you still see this problem happening to your unit, please email us at support@obihai.com

This problem only happens to units provisioned by OBITALK.
We apologize for the inconvenience.

Thank you.

[nmssystems1]

in the past i have seen this problem before .. it is just worse now since the server upgrade a few days ago..

what i did to get past it is to delete all the obi devices out of the obitalk profile then create a new email then add my devices in there all at once instead of over time..this seems to do better with there portal server..

in ether case i think the profile is fubar at this point just start over on the new obitalk server..from the new server..they upgraded a few days ago..

ether way guys it is still better than no obi portal and config each obi on its own with the web interface.. for each device..

just my idea.. now if i could figure out a way to send the inital measage to the obi server server and not have the user at each remote site dial the **5 code i would be in heven..

then i could rebuild my profile with any user interaction..

thanks