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No service

Started by jsfb6pts, June 04, 2012, 07:38:02 AM

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jsfb6pts

Today my obi quit .All I get is a no service message .
There are no updates .and my google account seems to be OK .

jimates

"No Service" has nothing to do with the status of your google account, except not being logged into it. What does the status show on your Obi dashboard?

When you press ***1 from the phone port do you get an IP Address (which would indicate the device is connected to your network.

jsfb6pts

The status on the dash says connected ,and I do get my ip address .

Stewart

Try rebooting modem, separate router (if any) and OBi, in that order.

If no luck, can you connect to the OBi from your browser, at the address reported by dialing ***1?  If so, does the System Status page show the correct date and time?  What does SP1 Service Status show?  OBiTALK Service Status?  Can you reach the echo test on **9 222 222 222?