Firewall

[talk]

Hello,

I got my obi110 and started to install it. I tried adding the device to the dashboard and it kept timing out without recognizing the device. I finally lowered the security level on the firewall and it immediately got added to the dashboard.

I have also found out that the obi only works if the firewall is set to no security.

My question is that is there any way I can get the obi to work without lowering the firewall security level.

I have also read about the DMZ and would definitely appreciate any info on adding the obi to the DMZ. Please note that I am a non-tech person and would appreciate instructions in English(as opposed to tech lingo).

thx

[QBZappy]

Hi,

You might have to do some port forwarding in your router. You can refer to this thread for a discussion on port forwarding. Some details on which ports need to be forwarded.

http://www.obitalk.com/forum/index.php?topic=145.msg506#msg506

[RonR]

You didn't meantion what operating system you are using and if the firewall is part of it or is a third-party product.  FWIW, I run Windows 7 x64 with the built-in firewall at default settings and I've not found a need to change any settings or place the OBi110 in the router's DMZ.

Since last Sunday's scheduled maintenance, a number of users, myself included, are unable to use the web portal as it shows us offline.  This is a known problem that is currently being worked on.

[talk]

You didn't meantion what operating system you are using and if the firewall is part of it or is a third-party product.  FWIW, I run Windows 7 x64 with the built-in firewall at default settings and I've not found a need to change any settings or place the OBi110 in the router's DMZ.

Since last Sunday's scheduled maintenance, a number of users, myself included, are unable to use the web portal as it shows us offline.  This is a known problem that is currently being worked on.

Forgot to mention, the firewall I was talking about is the router firewall where I had to downgrade the security level to get the obi talking to the internet. The router is a westell 7501 aka the verizon router 7501.

[Howie]

I have the same router, and am encountering the same issue.  If the security is set to anything besides NONE, the obi110 will not make or receive calls.

I was hoping to set the security to Medium, but it won't allow custom changes to allow for certain ports to remain open.