Can't make any outgoing calls at all

[Guru]

I just get a fast busy.  Sometimes I get a very short ring followed by a fast busy.

I can call my google voice number and the phone will ring with no issue at all.  But when I try to dial out on the phone connected to my Obi it is a fast busy every single time.  Can't make a single call out at all.

I have tried disconnecting and rebooting the unit as well as reattaching my google voice number and nothing is working.  I also cleared out my voicemail box on Google Voice.

Please help.  Is there anyway to contact the company for phone support on this even?

[tekrat]

I'm having the same issue!

[ez-obi]

   I also am having the same problem. For a couple of weeks I was able to call out. All of a sudden I cannot even call my own Cell Phone. I am certainlly not usinging my Cell Phone at the moment. I think something happened at Obi's end or Google's end.

[mike001]

Ya same here can call in, but fast busy when trying to dial out. 

[RonR]

Nothing else is needed to make Google Voice calls but the OBi and a Google Voice account (i.e. nothing at Obihai's end is involved).

Can you make outgoing calls to the echo test server by dialing **9 222 222 222?

[AQAA]

The test server does not connect for me, "no service to complete the call"

[mike001]

I have always had to push a * before any number so ***9 222 222 222 works for me and I have had google working in the past. It is wierd that it isn't today.

It is just the outgoing calls, not the incoming.

[mike001]

The test server does not connect for me, "no service to complete the call"

Do your incoming calls work?
Have you had it working in the past?

[zimzim]

I have the same problem.  My line dropped during a call about an hour ago.  I can't dial out.  I have the same problem trying to call out using gmail.  I can call the Obi Test number from the line.  Obviously, there is a problem with Google Voice.  How do we report that to Google?

[Only1Kitty]

Mine just started having the same issue.  I can make calls from GV, and I can receive calls, but I can not make calls via my obi.

I was able to call the test line, and I was able to make a call from the GV app on my android phone.  I have not been able to call from gmail, or the obi.  Maybe the issue really is with google, but I'm not seeing any reports of it.

[RonR]

Upon further investigation, it appears Google Voice is in the middle of a big failure.  Calls can't be made from the Google Voice web page, TalkaTone on iPhones, SipBri (who provides a SIP interface to Google Voice accounts), etc.  It appears every Google Voice application is unable to make calls at the moment, not just the OBi.

[Joelh1]

Same issue...

No outgoing (get fast busy)
Incoming works fine.

[atlr]

Same problem for me.

Found this message about the Google Voice service disruption.

http://groups.google.com/a/googleproductforums.com/forum/#!category-topic/voice/making-and-receiving-calls/gQUzOqMzuBw

[mike001]

It's working now   

[ez-obi]

  I can make outgoing calls again as well. Stange coinsidence that the Obitalk forem was down for a while after Goggle Voice was down.  Everything seems to be back online again.

[AQAA]

All is well again, first time in a year it had a glitch for me.

[ibotalk]

i am unable to make outgoing calls on phone--- though my google voice connection works via the computer
i am getting the message noted above "there is no service available..." when calling the same number
this is true also for 9 222 222 222

[RonR]

this is true also for 9 222 222 222

You should be dialing **9 222 222 222.  Do you reach the echo test using that number?

Can you log into the OBi using the IP address returned by dialing ***1?

If so, what does the System Status page that comes up show for:

SP1 Service Status -> Status

OBiTALK Service Status -> Status

[Stewart]

i am unable to make outgoing calls on phone--- though my google voice connection works via the computer
i am getting the message noted above "there is no service available..." when calling the same number
this is true also for 9 222 222 222

Pick up phone attached to OBi, dial ***1.  Do you hear an IP address?  If not, check connection to your router.  If so, access that address from your browser; password is "admin" (without the quotes), or the password shown on OBiTalk portal.  Under Status, System Status, what is shown under SP1 Service Status and OBiTALK Service Status?

[ibotalk]

thanks for your response---
**9 222 222 222
has the same problem ("no line....")
this is info you mention
under  SP1 service status is

Status   Resolving DNS   
PrimaryProxyServer      
SecondaryProxyServer      
CallState   0 Active Calls   

and under OBi TALK Service status  is
Status   Backing Off   
CallState   0 Active Calls   

hope this helps you figure out the problem
thanks again