Choppy outgoing voice - one cause

[SHardison]

I had callers say that my side was choppy.  I confirmed this by calling my office phone across town and leaving test messages.  One reason for this given by OBi, is trying to call while uploading a large file.  Good point.  Also remember that backup programs talking to the cloud also qualify for large file uploads.  What I found is "Crashplan", which is one dang good backup program, also destroys Obi.  I tried all the router QOS settings I could find in every combination, and nothing worked better than sleeping Crashplan.  So until Crashplan plays nice with OBi, I will be backing up only in the middle of the night.  Problem solved... at least for now.

[winger13]

however, that is just one issue - one caused in your house.  So far, for the past two nights, I have isolated outbound-only call quality issues only during times when overall internet traffic (like in my neighborhood, city, etc.) is high.  During the daytime, so far outbound quality sounds good.

[livefortechnology]

I use crashplan and just go into crashplan settings and set the maximum upload to no more than 75% of your upload or leave at least 256k upload minimum.  I have 30m down and 5m up and set crashplan to 4.5m max upload and even turning QOS on the router off have tested and never had voip issues.

[winger13]

What is "crashplan" ?  I have a D-Link DIR-655 router hooked up to a Comcast SB6120 with 50Mbps/5Mbps service.

[RonR]

What is "crashplan" ?

CrashPlan

[Ostracus]

Huh? Prices aren't too bad.

[livefortechnology]

The point was that if you have minimal upload speeds crashplan <can> destroy obi as was stated, but it <can> also destroy every other voip and a million other things if it's not configured properly.....has absolutely nothing to do with any obi shortcomings we've had obi for a year with multiple boxes backing up to crashplan all day long with no voice quality issues.