Obi 110 works well but Obi Dashboard shows it brown, not green

Started by ggramont, June 06, 2012, 06:30:23 PM

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ggramont

June 06, 2012, 06:30:23 PM
The Obi 110 is installed in Mexico and connected to a land line and 2 Google Voice acct. Everything works fine but the dashboard does not show a green light on this device. I have an Obi 202 installed in the US which shows green.
Any clue what is wrong?

QBZappy

#1
June 06, 2012, 06:45:10 PM
ggramont,

It is something which has happened to me as well. I suggest updating your unit with the latest firmware. Delete your device from the portal, then register again. I'm not certain if you need to update the firmware for this to work. In my case when it happened to me I was running old firmware version. These steps worked for me.
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

ggramont

#2
June 07, 2012, 03:00:45 PM
The unit was updated with the latest firmware. I followed your advice, deleted the device from the portal and reregistered. Seems to work fine now.
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