peacefrogs,
Quote from: peacefrogs on July 19, 2012, 10:26:36 AM
we get beeps in the ear when a call comes in and I'm on the phone, but the incoming call is still going to Google Voice mail and not being forwarded.
This is the 2nd GV voice channel at work. I can think of the following 2 different things that you might want to try. By now you are familiar with the location of the OBi settings:
A)CallForwardOnNoAnswerEnable = Ck mark
CallForwardOnNoAnswerNumber = VM tel number
CallForwardOnNoAnswerRingCount = 1
MessageWaiting =?
(I'm not sure if this need to be enabled or disabled. You may need to try both ways)
OR something completely different from anything else that we have tried.B)1) MaxSessions =1
2) Diable all CF numbers from the OBi and use GV to handle the CF using this approach.
I'm not sure how GV handles this setting. There are pros and cons in doing it this way.
Pro: 2nd GV calls should be forwarded by GV to your VM service if the line is being used in a call or off hook (I think)
Con: You can't make 3 way calls on the same SP trunk, since GV offers 2 voice channels. However a work around would be to use the second SP trunk to make the 3 way call.
Of course you loose the call waiting feature. It might be useful to know there is another incoming call and you know that you can pick it up later in the VM. I think another work around for this is to have the OBi fork the call to the SP2 trunk/OBitalk and have the OBi CF features set up only on the SP2/OBitalk trunks.
It's getting a little complicated, I know. Believe me it is no where as complicated as some of the set ups that RonR or others have successfully implemented.
Good Luck!