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How to answer second line from phone 1

Started by Ajai, August 24, 2012, 08:07:54 AM

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Ajai

In obitalk 202 by default rings both numbers at same time. Sometimes if i am trying to dial a number the incoming calls come and it will route to line2. So how can i take that call from line1.

Ok I figured this out

##2 To answer a call ringing in line 2
##1 To anser a call ringing in line 1

birdboywins

I had a related question.  I do NOT have my Obi set to ring both lines, yet I would still like the ability to answer a call ringing on Phone 2 from Phone 1 or vice versa on occasion.  I tried the solution of hitting ##1 from Phone 2, and it did not answer the call.  I understand why that might not be desirable behavior in all cases, but I would be interested in having that ability for my situation.  Any ideas on how to make it work?

CoalMinerRetired

Quote from: birdboywins on August 28, 2012, 04:30:59 PM
I had a related question.  I do NOT have my Obi set to ring both lines, yet I would still like the ability to answer a call ringing on Phone 2 from Phone 1 or vice versa on occasion.  I tried the solution of hitting ##1 from Phone 2, and it did not answer the call.  I understand why that might not be desirable behavior in all cases, but I would be interested in having that ability for my situation.  Any ideas on how to make it work?
The short answer is, press #, and Phone 1 answers a ringing call on Phone 2.

The long answer is quoted from the DeviceAdmin manual below, you are doing item no. 4 in the list:

From P. 24:
QuotePHONE 1/2 Collaborative Features (OBi202 Only)
While PHONE 1 and PHONE 2 can function independently of each other, the OBi202 also offers some collaborative features to let the two phone ports work together as a mini phone system.

With the factory default digit map and call routing rules, you can dial a single "#" (pound/hash) digit to call from one phone port to ring the other phone port. Depending on the current state of the called phone, one of the following can happen:

1. If the called phone is idle (on-hook), it will ring normally with a special Caller-ID that indicates the call is from the other PHONE Port.
2. If the called phone is already on a call, the calling phone will barge in to join the call.
3. If the called phone is on-hook with a call on-hold, the calling phone will pick up and resume that call.
4. If the called phone is ringing, the calling phone will pick up and aswer that call.
5. For all other scenarios, the calling phone will hear busy tone.

Note that you can prevent the calling phone port from doing 2, 3 and 4, as they can be disabled by setting the parameter EnablePhonePortBargeIn to false for that port. In that case, 2 will become normal call-waiting on the called phone, but the calling phone will hear busy tone for 3 and 4.

You can also transfer an external call from PHONE 1 to PHONE 2 the usual way: while connected on an external all, hook flash and dial # to ring the other phone, then hang up to transfer when the caller phone rings or answers.