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OBi202 keeps rebooting every 4 minutes

Started by MBFX, October 19, 2012, 04:29:28 PM

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MBFX

My OBi202 started to reset itself today every few minutes. I hadn't made any changes to my network or equipment & had 2 GV lines.

I did a reset & hard reset & added the device again. None of that helped.
I did the latest firmware upgrade (firmware 3.0.0 Build 3460) & did all the resets again & it still doesn't work & keeps rebooting.
When it is connected for a few minutes, all lines work.

I submitted a support request but maybe they're gone for the weekend already.

CoalMinerRetired

One possibility, If you are using CallCentric, then disable that Voice Service. 

See some recent discussions: http://www.obitalk.com/forum/index.php?topic=4372.msg28694

MBFX

Quote from: CoalMinerRetired on October 19, 2012, 04:37:28 PM
One possibility, If you are using CallCentric, then disable that Voice Service. 

See some recent discussions: http://www.obitalk.com/forum/index.php?topic=4372.msg28694

Yep, it was CallCentric. I disabled it & the rebooting stopped.
Thanks a lot!

CoalMinerRetired

You're the third person seeing this in the last day or two.

Are you seeing any of the symptoms listed here, even with the CC service disabled? http://www.obitalk.com/forum/index.php?topic=4394.0

MBFX

Quote from: CoalMinerRetired on October 19, 2012, 05:23:12 PM
You're the third person seeing this in the last day or two.

Are you seeing any of the symptoms listed here, even with the CC service disabled? http://www.obitalk.com/forum/index.php?topic=4394.0

I haven't seen the other issues in that post so far & didn't change the X_NoRegNoCall setting.

I put CallCentric back in & added these settings from the CC 10/18 bulletin
and so far the reboots have stopped. I'll see how it works in the next few days.

https://my.callcentric.com/home.php

Service Providers > ITSP Profile > SIP
ProxyServer = callcentric.com
RegistrarServer = callcentric.com
UserAgentDomain = callcentric.com
OutboundProxy = callcentric.com
X_ProxyServerRedundancy = Checked