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Google Voice keeps saying I don't have enough credit when it shows I have $9.50

Started by onepolarbear, November 28, 2012, 08:48:18 AM

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onepolarbear

I just realized why a lot of my international calls are not going thorugh.  Google Voice frequently gives me the " Sorry! You do not have enough credit to make this call" message.  If I log into my Google Voice account, it shows that I have a balance of $9.50.   

The strange thing is that I have this problem when dialing from my Obi110 or via Gmail Chat.     If I dial my own Google Voice number and press 2 to make int'l calls, 100% of the calls will connect perfectly.

I was considering adding another $10 just to see if the problem can be corrected.. but don't really want to risk it...  even if I increase my balance to $19.50, it may very well continue to have the same error?

Does anybody know how to contact Google Voice to correct this issue?(either via email or phone call)      This is almost like depositing money into the bank and not being able to make withdrawals... :(

Thanks! :)