“stutter” dial tone for Google Voice message indication

Started by Agate, March 23, 2011, 02:18:47 PM

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OBiSupport

#60
http://www.obihai.com/FAQ.html#12

Stutter tone is played by OBi to indicate there is/are "outstanding" voicemail(s).
This indication is sent by the Service Provider to OBi.

If you have GV on your SP1 and SP2, from phone connected to OBi 's PHONE port
Dial your Google Voice number1 to check your SP1's voicemail.
Dial **2 your_Google_Voice_Number2, and check your SP2's voicemail.

Also Make sure you don't have "Place missed calls in the inbox" checked:
http://www.obihai.com/googlevoiceFAQ.html#11

crystal19

I have ObiTalk110 with Googlevoice set as SP1.
I am having problems with not getting voicemail indicator that I have a voicemail. If I dial my own number I can hear the voicemail.  But my phone does not indicate me that I have voicemail. I have following settings

MWIEnable has value of grayedout checked box with red ! mark. and device default is unchecked and ObiTalk setting is checked with    *
Same thing with X_VMWIEnable
and some how I cannnot find MessageWaiting checkbox anywhere on the menu.

1) Is all this red ! marks are bad? How do I reset the whole thing? I tried to reset the ObiTalk device by doing hardware reset - red ! mark did not go away. Also there are many other places where there is red ! marks.
2) How do I get voicemail indicator to come on?
3) People talk about system logs, where can I find them? I believe I am using webportal I believe.

RonR

Google Voice voicemail checking is not working in the OBi at the present time.  There is nothing you can do to fix it.

crystal19

Ok Now I am not using webportal but direct ip address to connect. I do see Message Waiting and when I turned on, I do get indicator on my phone that I have a new voice mail. However, it does not get turned off when I delete GV thru GV interface. Any idea?

Also again anybody know how can I view syslogs?

Thanks

RonR

Did you miss the post just prior to your last one?  All OBi's are currently failing to check VM properly:

[Jan 08 21:55:10]<7> GTALKVM:Checking VM....
[Jan 08 21:55:10]<7> GTALKVM:state changed from 2 to 1
[Jan 08 21:55:11]<7> TCP:Connect OK(lhttpc)39
[Jan 08 21:55:11]<7> Trying to connect ssl
[Jan 08 21:55:12]<7> TC:ssl connected
[Jan 08 21:55:12]<7> LHC:set Retrying:www.google.com, 0
[Jan 08 21:55:12]<7> LHC:retrying...www.google.com
[Jan 08 21:55:12]<7> TCP:Connect OK(lhttpc)40
[Jan 08 21:55:12]<7> Trying to connect ssl
[Jan 08 21:55:13]<7> TC:ssl connected
[Jan 08 21:55:13]<7> LHC:status code:302
[Jan 08 21:55:13]<7> LHC:set Retrying:www.google.com, 1
[Jan 08 21:55:13]<7> LHC:retrying...www.google.com
[Jan 08 21:55:13]<7> TCP:Connect OK(lhttpc)41
[Jan 08 21:55:13]<7> Trying to connect ssl
[Jan 08 21:55:14]<7> TC:ssl connected
[Jan 08 21:55:14]<7> LHC:status code:302
[Jan 08 21:55:14]<7> GTALKVM:Google login failed!

I suspect a firmware update will be required to correct this problem.

You can run a syslog server on your PC and point the OBi toward it at:

System Management -> Device Admin -> Syslog -> Server

Diana

RonR:

Is it that Google change something on their end to break this feature?  Since it was working before, what other possibilities exist that could have cause this to break?  Could it be a temporary problem that will correct itself "soon" and why is it that OBihai hasn't issue any form of communication as to what the issue is and any plans from their end that they can implement to correct the problem?

RonR

Quote from: Diana on January 09, 2012, 07:27:28 AM
RonR:

Is it that Google change something on their end to break this feature?  Since it was working before, what other possibilities exist that could have cause this to break?  Could it be a temporary problem that will correct itself "soon" and why is it that OBihai hasn't issue any form of communication as to what the issue is and any plans from their end that they can implement to correct the problem?

Those are all very good questions, Diana, and ones that only Obihai can answer.

crystal19

Does Obi100 has this problem that one is aware off? I am thinking of sending back 110 model and buying obi100 model.

RonR

Quote from: crystal19 on January 11, 2012, 05:49:38 PM
Does Obi100 has this problem that one is aware off? I am thinking of sending back 110 model and buying obi100 model.

The only difference between an OBi100 and and OBi110 is the presence of a LINE Port on the OBi110.  The same software is used in both units.