Voipmyway MWI Not Working

Started by harpo, March 29, 2011, 03:42:06 PM

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harpo

Anyone using voipmyway able to get MWI's working?  I use it as my primary service and googlevoice as my secondary.  Googlevoice MWI's work fine.


I don't us an ata for voipmyway I use the sip credentials in the OBi110.

voipmyway

The odd thing is when we test the softphone with his account we see the voicemail indicator work.

wintek

Quote from: harpo on March 29, 2011, 03:42:06 PM
I don't us an ata for voipmyway I use the sip credentials in the OBi110.

What exactly do you mean by this?  I have Voipmyway MWI worikng with Obi11o.


harpo

#3
Quote from: wintek on March 30, 2011, 10:00:44 AM
Quote from: harpo on March 29, 2011, 03:42:06 PM
I don't us an ata for voipmyway I use the sip credentials in the OBi110.

What exactly do you mean by this?  I have Voipmyway MWI worikng with Obi11o.



Are you using an ATA you purchased through voipmyway and hooking it up to the line input on your OBi110 or are you using SP1 or SP2 and inputting voipmyway's sip credentials on your OBi?


If you are using your OBi and inputting your sip credentials did you have to do anything to get MWI notifications?

wintek

Quote from: harpo on March 30, 2011, 10:44:28 AM

If you are using your OBi and inputting your sip credentials did you have to do anything to get MWI notifications?


OK. BTW the Obi is an ATA.  
You do have to activate the MWI & VMWI.

Go to OBi Expert Configuration Menu
x= service number (1 or 2)
Voice Service>>SPx Service >>MWIEnable [check]
Voice Service>>SPx Service >>X_VMWIEnable [check] (if your phone supports)


harpo

Quote from: wintek on March 30, 2011, 11:40:59 AM
Quote from: harpo on March 30, 2011, 10:44:28 AM

If you are using your OBi and inputting your sip credentials did you have to do anything to get MWI notifications?


OK. BTW the Obi is an ATA.  
You do have to activate the MWI & VMWI.

Go to OBi Expert Configuration Menu
x= service number (1 or 2)
Voice Service>>SPx Service >>MWIEnable [check]
Voice Service>>SPx Service >>X_VMWIEnable [check] (if your phone supports)


Yeah I know it's an ATA.  Thanks it's working now.  I tried this yesterday from the web portal but it wouldn't stick.  Everytime the device rebooted it would revert back to default.  I didn't realize if you log in as a user instead of admin the changes wouldn't stick.  Anyway thanks again for the help.