Viatalk issues

[Kamakzie]

I have Viatalk setup as a generic VOIP provider on SP1.  It works fine for a day or two but then when I try calling out it will say "the number you have dialed has been rejected by the call provider."  Then I have to reboot the Obi device and it will work again for a day or two.  Is there anyway to fix this issue?

[MichiganTelephone]

I have Viatalk setup as a generic VOIP provider on SP1.  It works fine for a day or two but then when I try calling out it will say "the number you have dialed has been rejected by the call provider."  Then I have to reboot the Obi device and it will work again for a day or two.  Is there anyway to fix this issue?

I've never tried to connect to a Viatalk account from an Obihai device but have had to set one up to go to an Asterisk server, and one thing I know about them is that they have several different servers in different timezones and not all are created equal, and once in a great while they'll mix things up and a server that's worked fine for months or years can stop working.  So I would first try a different server.  Any working Viatalk server should accept your account credentials, and if you can't find a Viatalk server list on Viatalk's site then I'd try asking or doing a search in the VoIP forum of BroadbandReports.com because for some reason I am thinking that people have posted Viatalk server information there.  You want to use a server that's as close to you as possible (in a networking sense) but that preferably doesn't give you strange issues.

Don't know if this will help but maybe worth a try.

[Kamakzie]

Thanks for the reply.  I posted the same question over at DSLreports.com and we will see what they have to say.

[Jsureal]

Some viatalk servers answer on non standard ports for less-suboptimal routing.  Ask the nice VT people in a ticket.  Ask repeatedly if need be.