I recently setup my obi202 and had everything working ok. I put GV on SP1 and Anveo on SP4 for e911 service. The 933 test call worked correctly. Last night, I decided to move the obi from a port on my router to be directly connected to my cable modem and my router connected to the LAN port of the obi and configured as a DMZ (in obi settings). I also added a second GV number to SP2 for a fax machine and plugged phone 2 line into the fax machine.
After doing this, 933 no longer worked. I removed the 2nd GV account from SP2, removed/readded the Anveo account, double checked to make sure 911/933 were added in the rules, and I still cannot get 933 to work.
I thought it might be a problem with the Anveo test, so I decided to do a 911 test call after letting the non-emergency dispatch know. When I called 911, it was silent for 20-30 seconds, rang twice, and then disconnected. A couple minutes later, I got a call back from a 911 dispatch center 250 miles away in Canada (I'm in Michigan...) and they did not have my correct address. The only thing I have not tried as far as set-up is to re-attach the obi up to my router (mainly because it should work directly connected to the cable modem and I do not want to forward all of the ports again on my router for the obi to work).
Anveo shows as registered in the obi status page and 911/933 are configured to go out on SP4. Does anyone have any ideas on what I should check? Thanks, e911 was one of the main reasons I purchased the obi...so I'd like to get it working again.
