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Standard protocol to test VoIP 911

Started by nekote, April 13, 2013, 10:56:51 AM

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nekote

Not exactly a feature request, but didn't see a better spot for this topic.

I have read some posts about how to get my CallCentric 911 tested, just to make sure I have all the i's dotted and the t's crossed.

But my local first responders are being grumps.
No way no how is the attitude.

There needs to be advocacy for a way to get this done that satisfies all stakeholder concerns.
In particular, avoiding the need for a mandatory wellness response check.  And to limit the number of times tests can be performed.  And to specify the times and manner in which tests can be requested.


giqcass

Here is what callcentric says to do to test 911.

QuoteIdeally you do not need to test 911, and we recommend not dialing 911 unless it is an emergency. If you have received an email stating that your 911 service has been activated, then 911 will work should you ever need it.

NOTE: Testing 911 when there is not an emergency can be punishable by law in certain states. We advise you check your local and state laws for more information. If you do choose to test 911, you must immediately inform the emergency response personnel that it is not an emergency and that you are testing your 911 service to make sure it's working.

There are other methods of testing 911 without actually dialing 911. These are shown below:

   Dialing 933. 933 provides the ability to receive the exact information that would be delivered to 911 operators when you dial 911. 933 is the best way to make sure that your information was submitted properly and is an entirely automated process.
   Dialing your local PSAP (Public Safety Answerring Point) through their local numbers. You may find these numbers through your local phonebook or city/state registry. If you do dial these numbers please make sure to indicate that your call is a test, as you will be occupying the time of individuals who provide public safety services.
Long live our new ObiLords!