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Started by ChrisThompson, April 04, 2011, 12:59:16 PM
Quote from: OBiSupport on May 06, 2011, 02:58:23 PMThere are a couple of places where a DTMF tone can get lost or go undetected. Here are a couple things to try if you are having issues getting DTMF tones to a far-end peer (VoIP and/or PSTN).1. Change the DTMF transmit method to in-band.Service Providers > ITSP Profile X > General > DTMFMethod = InBand
Quote from: bob61 on March 16, 2012, 09:30:33 AMHowever I still have problem when dialing into Google Voice for my voicemail, GV doesn't recognize any of the tones (such as "*" to access main menu).
Quote from: Stewart on March 16, 2012, 10:34:35 AMQuote from: bob61 on March 16, 2012, 09:30:33 AMHowever I still have problem when dialing into Google Voice for my voicemail, GV doesn't recognize any of the tones (such as "*" to access main menu).Some users have reported that setting PHONE Port -> DTMFRxMode to Software and setting ITSP Profile X -> General -> DTMFMethod back to Auto (the default), solved all their DTMF woes. YMMV.