phone not ringing; using GV

[JavaPop]

I have it set up NOT to go into voicemail in GV settings; but for the past couple weeks, the phones don't seem to be ringing, at all. Calls are all going directly into VM. Is there another place I need to check?

[jimates]

If the phone you are dialing from is listed as a forwarding phone, make sure to select "NO" for Direct access to voicemail when calling your Google number from this phone? This is in the advanced settings for each forwarding phone.

If the number is listed in your contact list make sure the settings for the contact are not directed directly to VM.

Make sure you have made at least one successful call from within gmail using google chat.

Select Google Chat as a forwarding phone in your google voice phones list.

[JavaPop]

The phone is not listed as a forwarding phone. I just have calls forwarded to Google Chat checked.

I checked contact, and It doesn't appear to have it pointed to direct VM.

and I have made calls via google chat. I just tried calling my cell phone via gmail/google chat, and it rang the OBI phone. I am a little confused now...  any additional ideas?

If the phone you are dialing from is listed as a forwarding phone, make sure to select "NO" for Direct access to voicemail when calling your Google number from this phone? This is in the advanced settings for each forwarding phone.

If the number is listed in your contact list make sure the settings for the contact are not directed directly to VM.

Make sure you have made at least one successful call from within gmail using google chat.

Select Google Chat as a forwarding phone in your google voice phones list.