Or, you could remove the business phone and have the OBi control everything. Set it up so 911 calls go to the Charter line or if that's busy you call the emergency direct dial number instead (posts on this). Set it up so everyone making calls gets the GV/other VoIP lines not the Charter line, unless they are making a business call in which case they dial **8 first. And, setup the incoming Charter line to get a special ring, so no one answers it if it's a business call.