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Disable Asterisk for a short period to record voicemail on OBI

Started by xboxhaxorz, July 07, 2013, 10:02:45 AM

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xboxhaxorz

I have setup asterisk via my obi using expert settings which works fine. Occasionally a call will still make it through to GV and they miss my IVR and get a generic voicemail.

I wanted to record a BUSY signal so that way they will call back and get routed to my asterisk IVR. Only issue is when i go to vm and record it brings up that dialog.
https://docs.google.com/a/xmoddz.com/file/d/0B2LKCUBDu0bKamNmN2tEMHhaT1k/edit?usp=drivesdk

But it never calls me as it stopped working when Asterisk was set. So i wish to know which settings to temporarily disable Asterisk so that i can record the VM and go back to Asterisk straight away