Greetings...
Looking for some guidance on a sudden failure of my Obi100 unit overnight.
Could not call home (inbound), and then learned no one at home could call out - all phones dead. No dial tone. Could not talk to OBI device at all.
All indicator lights showing normal operation on the OBI itself. Powered down, waited approx 10-15 secs, re-plugged - appeared to come up normally. Again, no dial tone.
Unplugged cable from phone port to wall, plugged in regular handset. Nothing.
Went to OBI configuration/status page, and saw these values which immediately struck me as strange, and did not change if the phone was off/on hook:
Status: On hook
Loop Current: 0ma
VBAT: 0V (12.1V)
TipRingVoltage: 0
Last CallerID: --
Given that I can read the configuration/status data from the Obi status tool, that tells me the data side of the unit is OK. With these values on the PHONE side, I strongly suspect something has fried the PHONE port itself. Is there some other obvious possible issue I'm missing or should check?
Thanks in advance..