News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

GoogleVoice & Callcentric vs GoogleVoice & POTS

Started by fergessengv, October 03, 2013, 11:05:11 AM

Previous topic - Next topic

fergessengv

Hi,

I'm hoping someone here can set me straight.

I'm using two OBI110 devices, at two locations, with two different providers.

At home, I've got my OBI110 working fine.
Our SP2 incoming calls come in on our listed phone number with BurlingtonTelecom
(a fiber internet provider) and we use GoogleVoice to call out.  
The phone rings, GoogleVoice records the messages, all works great.

At my office (one line, one desk), I have the problem...

I've got GoogleVoice on SP1 and Callcentric on SP2.  (My published number is with Callcentric.)

1) The desk phone does not ring. (I've got to send calls to a cell to receive.) 
2) The incoming calls do NOT get handed to GoogleVoice for messages/transcription,
though I DO want them to, I do NOT know how to make it happen.

I used the GoogleVoice configurator in the obitalk device portal for both obi's we have.

I do NOT remember any special programming of our home OBI110, it just worked from the getgo.

Otherwise, SP1 & SP2 on both devices are registering and working.

To recap the question:
How to make calls in thru CallCentric (on SP2) RING OUR PHONE
and pass thru GoogleVoice (on SP1) for that awesome GV voicemail functionality?