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Author Topic: Update link not working  (Read 8920 times)
sportflyer
Jr. Member
**
Posts: 22


« on: November 07, 2013, 04:38:23 pm »

When I click on the yellow triangle , nothing happens. Is that link dead and I have to use the ***6 to update?

Please advise .  Tks

New inputs:

I forget to add that clicking on the yellow triangle brings me to the page describing how to update but nothing else.

I also downloaded the update firmware and when I clicked on the update firmware link in the admin page , nothing happens ie nothing comes up that allows me to browse to the downloaded firmware to update. 


« Last Edit: November 08, 2013, 07:12:18 am by sportflyer » Logged
OB_PLUS
Newbie
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Posts: 6


« Reply #1 on: November 08, 2013, 04:52:53 pm »

Your OBi device needs to be online for you to upgrade the firmware via the yellow triangle or ***6. A good test to see if unit is online is to dial **9 222 222 222 and check if you able to reach the echo test. If you are still having trouble upgrading your firmware, you can open a support ticket: http://www.obihai.com/supportTicketForm2.php
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sportflyer
Jr. Member
**
Posts: 22


« Reply #2 on: November 08, 2013, 06:48:19 pm »

Update works after I restarted the unit by powering it down and up.  That changed the status to online so the yellow triangle now works.

Tks
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